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Bandung ACM Chapter Collaborates with PPTIK ITB in FGD on QoE Measurement for Video Streaming Services

Bandung, July 21, 2025 — The Bandung ACM Chapter, in collaboration with the Center for Information and Communication Technology Research (PPTIK) at Institut Teknologi Bandung (ITB), successfully organized a Focus Group Discussion (FGD) titled “Innovative Models for Measuring Quality of Experience (QoE) in Video Streaming Services Based on User Perception.” The event took place at the CRiMSE Auditorium, ITB, with 50 invited participants consisting of academics, researchers, industry professionals, and students.

This FGD reflects the Bandung ACM Chapter’s ongoing commitment to fostering interdisciplinary collaboration and promoting scientific dialogue on emerging digital experience technologies. The event was officially opened by Prof. Andriyan Bayu Suksmono, M.T., Ph.D, Chair of the Bandung ACM Chapter, who emphasized the critical importance of incorporating user perception into QoE modeling to better capture real-world satisfaction with video streaming platforms.

The FGD featured two distinguished speakers:

  • Prof. Dr. Ir. Y. Bandung, S.T., M.T, who delivered a talk titled “QoE Model for Video Streaming Services Based on User Perception,” highlighting the role of subjective perception in developing user-centric QoE models.
  • Prof. Armein Z. R. Langi, M.Sc., Ph.D., who presented “Intelligent Engineering Based on Triune Intelligence,” introducing a cognitive framework to design adaptive multimedia systems.

As part of the agenda, an interactive QoE measurement workshop was conducted by Fahmi Chandra Permana, S.Si., M.T. The workshop followed best practices from Baraković (2022) and adhered to ITU-T Recommendation P.910, focusing on subjective video quality evaluation. Participants were guided through a structured process to assess Mean Opinion Scores (MOS) using an online form that captured both Perception of Quality (PQ) and Perception of Ease of Use (PEU). The data collected during the workshop serves as preliminary validation for the QoE model currently being developed by the PPTIK ITB research team.

This FGD stands as a tangible example of ACM’s core mission: connecting researchers, practitioners, and students to advance computing as a science and a profession. The Bandung ACM Chapter is proud to support initiatives that bridge theoretical research with real-world applications, particularly in areas such as multimedia computing and user experience engineering.